Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Performance Parts/
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                  Engine

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                  518 resultsfor "Engine"
                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  SKU: 302334

                  $19.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  SKU: M9601M

                  $72.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  SKU: 302072

                  $140.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Boss 302 Intake Manifold

                  Mustang 2011-2014 Boss 302 Intake Manifold

                  SKU: M9424M50BR

                  $330.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  SKU: M9448M50

                  $88.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6766-A50/A50A Replacement Long PCV Hose

                  M-6766-A50/A50A Replacement Long PCV Hose

                  SKU: CM6K817M50A

                  $55.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $99.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus-ST 2013-2018 Calibration and Spark Plugs

                  Focus-ST 2013-2018 Calibration and Spark Plugs

                  SKU: M14204FSTA

                  $330.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Camshaft Thrust Plate

                  Camshaft Thrust Plate

                  SKU: M6269A351

                  $72.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
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