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Contact Ford Credit

For general inquires, please call 1-800-727-7000. This form is not monitored for general account questions, and you will not receive a response. Use this form only for Servicemember Civil Relief Act (SCRA) or California Privacy Choice requests. A representative will reply to valid requests within one to two business days.

All fields are required, unless otherwise noted.

Do You Have a Ford Credit Account?

To help us answer your questions quickly, please provide us with your account number or VIN.

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Your Inquiry

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By submitting this form, I acknowledge the receipt of the Ford Credit Privacy Policy

This form is only for Personal, family, or household (personal) customers. For Ford Pro FinSimple commercial customers, please visit the Ford Pro FinSimple Page or contact our Care Team at 1-877-63-FLEET (1-877-633-5338).