The Ford Promise is available on 2019/2020/2021 new, demo, used, and CPO vehicles. These vehicles must be purchased or leased at a participating Ford dealer from June 26, 2020 to September 30, 2020 (the “Program Period”) and must be financed through Ford Credit. Commercial use vehicles are excluded from the Program; therefore, Ford Credit contracts marked commercial use and/or in a business name are not eligible. Advanced Payment Plan Leases, Seasonal Retail Payment Plans, and the Ford Options program are also excluded from the program.
Customer eligibility is determined by dealership location. For dealers in all states except ME, ND, NV, NY, and UT, eligible customers will execute a Ford Promise Addendum at the time of purchase or lease. For dealers in ME, ND, NV and UT, eligible customers will receive an Insurance Certificate mailed to them by the Insurance provider. Dealers in New York are excluded from the Program at this time.
Under the Program, customers must have a qualifying involuntary job loss which occurs thirty-one (31) to three hundred sixty-five (365) days after vehicle purchase or lease, be eligible for state unemployment benefits, and provide proper notification within thirty (30) days of qualified involuntary job loss.