I am unable to log into the FordPass®* App. What do I do
- If you recently changed your username in your Ford Account or in the FordPass App, log in using your new username.
- Try resetting your password.
- If you are unable to login to the app, tap Forgot? from the FordPass main login screen to contact a Guide for assistance.
- If you continue to have issues, email a FordGuide at firstname.lastname@example.org.
Go to FordPass Troubleshooting Main Page
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.