How do I delete my Ford or FordPass®* account?

You can delete your Ford account using the Ford Owner Support site, or via the FordPass App. 

Important: Once your account is deleted, you will no longer have access to your profile on any Ford site (sites associated with Ford.‌com, the FordPass App, and Ford Credit Account Manager). You will also lose access to the following features:

  • Ford Credit Account Manager
  • Rewards Points
  • Remote Lock/Unlock
  • Remote Start/Stop
  • Location and driving data
  • Connected Services and Subscriptions

Account Removal Options

Choose a dropdown below based on the device or app you are using:

With a Mobile Device or Tablet

  1. Go to Ford.com.
  2. Tap the Menu dropdown.
    Menu dropdown (3 lines with Menu underneath)
     
  3. Touch My Account​​.
    Menu options with My Account dropdown
     
  4. Select Sign In.
    My Account menu options with Sign In link
     
  5. Enter your username and password.
  6. Tap Sign In.
    Sign in screen with place for username and password, and a Sign In link
     
  7. Tap the Menu dropdown.
    Menu dropdown (3 lines with Menu underneath)
     
  8. Select My Account.
    Menu options with My Account dropdown
     
  9. Tap <Your Name's> Account.
    My Account dropdown with Your Name's Account link
     
  10. Touch the Account Settings tile.
    Manage Your Account options with Account Settings tile
     
  11. Scroll down and select Delete My Account.
  12. Tap Delete Account.
    Confirmation to delete account and  Delete Account  button

With a PC or Mac

  1. Go to Ford.com.
  2.  Select Account icon - Small, blue abstract head and shoulders that resembles a person..
  3. Choose Sign In.
  4. Log in to your Ford account.
  5. Select Account icon - Small, blue abstract head and shoulders that resembles a person.
  6. Choose <Your Name's> Account.
    Account dropdown with Your Name Account Link
     
  7. Select Edit now on the Account Settings tile.
    Account Settings with Edit now link
     
  8. Scroll to the bottom of the Account Settings page, then select Delete My Account.
    Account Settings with Delete My Account link
     
  9. Click Delete Account.

With the FordPass App

To delete your account using FordPass:

FordPass App 4.X Experience

  1. Log in to the FordPass App.                                                                    
  2. Go to the Account screen. 
  3. Tap Settings.
  4. Select Delete Account at the bottom.
  5. Review the details on the next screen.
  6. Tap Delete Account to confirm your request.
  7. Complete the security prompt based on your phone's settings. 

    Note: If you do not have security features enabled on your device, follow the prompts. 

FordPass App 5.X Experience

  1. Log in to the FordPass App.                                                                    
  2. Go to the Account screen.
  3. Tap Account Information under the "Settings" section. 
  4. Scroll down and select Delete Your Account at the bottom.
  5. Tap Delete Account
  6. Complete the security prompt based on your phone's settings. 

    Note: If you do not have security features enabled on your device, follow the prompts. 

  7. Read the pop-up message.
  8. Select Delete to complete your request.

*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.