How do I get my FordPass®* account on my new phone?
You can add the FordPass App to your new device without having to create another account. Use the steps below.
- Ensure your new phone meets the device compatibility specifications.
- Download FordPass from the App Store®** (iOS®†) or Google Play™†† (Android™‡).
- Open the FordPass App.
- Log in on your new phone using your username and password from your old phone.
- Log out and uninstall FordPass on your old phone once FordPass is set up on your new phone.
- If you are having trouble logging in, you can perform a password reset.
- Ford does not have the ability to see if someone has uninstalled FordPass.
If you need additional assistance, select to contact a Guide.
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.
**App Store is a service mark of Apple Inc.
†iOS is a service mark of Apple Inc.
††Google Play is a trademark of Google LLC.
‡Android is a trademark of Google LLC.