How do I get my FordPass®* account on my new phone?

  1. Ensure your new phone meets the compatibility specifications.
  2. Record your FordPass username and password.
  3. Download FordPass from the App Store®** (iOS***) or Google Play™**** (Android™*****).
  4. Open the FordPass App. 
  5. Log in using your username and password from your old phone.
  6. Once FordPass is set up on your new phone, log out and uninstall FordPass from your old phone. 


  • If you are having trouble logging in, you can perform a password reset.
  • Ford does not have the ability to see if someone has uninstalled FordPass.

If you need additional assistance, select to contact a Guide.

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**App Store is a service mark of Apple Inc.

***iOS is a service mark of Apple Inc.

****Google Play is a trademark of Google LLC.

*****Android is a trademark of Google LLC.