What can I do if I cannot log in to the FordPass®* App?
Check for spelling errors, update your password, or update your app to access FordPass. Use the steps below, in order, for more help.
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Check your email address and current password for spelling errors.
Note: Press the eyeball symbol in the password field to view it.
- Reset your password.
- Confirm you have the latest version of FordPass downloaded.
If you still experience issues, contact a Guide for additional assistance.
Additional Information
How do I delete my FordPass account?
What happens if I lose my device and FordPass is active?
How do I get my FordPass account on my new phone?
*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.