How do I create a FordPass®* account?
Use the steps below to create your FordPass account. If you already have a Ford Account, you can log in using your existing account credentials (username and password) on the FordPass App.
- If you have a new device, you do not have to create a new account. Refer to the Existing FordPass and New Device topic for steps on accessing your existing account.
- If you lost your device or if it was stolen, you do not have to create a new account. Refer to the Device Lost topic for restoring steps.
Creating FordPass Account
- Download the FordPass App via your respective platform.
- App Store®** for iOS®† devices.
- Google Play™†† store for Android™‡ devices.
- Open the FordPass App on your device.
- Select your country.
- Tap Next.
- Select Create an Account.
- Enter your email address.
- Double check your email address for errors or missing characters.
- Press Request Code.
- An email will be sent to the email address associated with your account.
- If you do not see the email, check your spam/junk folder.
- Retrieve the 6-digit code from your email.
Enter your code in the Verification Code field.
Important: If more than 10 minutes have passed since you requested the code, you will need to request another one by selecting Send New Code.
- Tap Submit.
- Enter the following details:
- First Name
- Last Name
- A password containing all of the criteria below:
- Eight or more characters
- One special character
- One number
- One upper-case letter
- One lower-case letter
- Select Create Account.
You should be directed to the FordPass app and prompted to add a vehicle to your account.
Note: If you encounter issues during the registration process, select to contact a Guide for additional assistance.
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.
**App Store is a service mark of Apple Inc.
†iOS is a service mark of Apple Inc.
††Google Play is a trademark of Google LLC.
‡Android is a trademark of Google LLC.