Support>FordPass>Getting Started with FordPass>How do I create a FordPass account?

How do I create a FordPass®* account?

Use the steps below to create your FordPass account. If you already have a Ford Owner Account, you can log in using your existing account credentials (username and password) on the FordPass App.

Important:

  • If you have a new device, you do not have to create a new account. Refer to the Existing FordPass and New Device topic for steps on accessing your existing account. 
  • If you lost your device or if it was stolen, you do not have to create a new account. Refer to the Device Lost topic topic for restoring steps. 

To Create a FordPass Account:

  1. Download the FordPass App via your respective platform. 
    • App Store®** for iOS®*** devices.
    • Google Play™**** store for Android™**** devices.
  2. Open the FordPass App on your device.
  3. Select your country.
  4. Tap Next.
  5. Select Create an Account.
  6. Enter your email address.
  7. Double check your email address for errors or missing characters.
  8. Press Request Email. 
  9. Check your email for the subject line Verify your email address from Ford Motor Company. 

Notes:

  • You must complete the verification within two hours or you will have to request verification again.
  • If you cannot find the email:
    • Check your spam folder.
    • Select the Resend Email link on FordPass.
  1. Within the verification email, click the Verify Email link. 
  2. Enter the following details:
    • Your First Name
    • Your Last Name
    • Select a password that meets all the criteria below:
      • A minimum of eight characters.
      • A maximum of 64 characters.
      • Password cannot be the same as your username/email.
      • Password cannot have four or more repeated characters. For example: bronco5555 is not allowed because the number five is repeated four times in a row.  
  3. Select Create Account.
    Note: A pop-up window will appear directing you to open the FordPass App.
  4. Agree to open FordPass.

Notes:

  • You should be directed to the FordPass Home screen.
  • If you encounter issues during the registration process, select to contact a Guide for additional assistance. 

Additional Information

How do I add a vehicle to FordPass?
What can I do with the FordPass App?
How do I reset my password for FordPass?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**App Store is a service mark of Apple Inc.

***iOS is a service mark of Apple Inc.

****Google Play is a trademark of Google LLC.

*****Android is a trademark of Google LLC.