Dealership Experience

We are here to help. If you have been affected by COVID-19 or a natural disaster, access your Account Manager. Or, call 1-800-723-4016. For other customer service needs, please call 1-800-727-7000.

What to Know Before You Go.

Time to visit a dealership to get a new car?  Before you go, use this handy checklist to prepare for the visit.


The vehicle:


Money matters:

  • Watch buy or lease video to help decide which is best for you
  • Determine your monthly car budget
  • Estimate your monthly payment with the payment calculator
  • Compare term lengths to future maintenance and market value
  • Plan for a down payment, fees and taxes.
  • Shop for car insurance 


Before you go:


What to bring to the dealership:

  • Apply online Pre-approval notification, if any
  • Driver’s license (or government ID)
  • Proof of income: W2s, paystubs or a letter of employment
  • Proof of residence: apartment lease, bank statement, pay stub or utility bill showing your name and address
  • Proof of vehicle insurance
  • Source of down payment
  • Trade-in: vehicle title, registration, all original equipment

Popular Articles

Young woman walking atop block letters spelling the word GAP

Optional Add-on Protection Products

There are many worth considering. What you need to know

Illustration showing words buy and lease plus common mathematical symbols

Should I Buy or Lease

Which one is right for you? Read on to find out

Credit Basics - Understanding Your Credit Report and Credit Score

Understanding Your Credit Report and Credit Score

How they work together to get you financing

Questions About Ford Credit?