How do I set up Alexa Built-in?

To use the Amazon Alexa Built-in feature, you must:

  • Activate your FordPass® Connect modem.
  • Have a SYNC® 4 or SYNC 4A vehicle with enhanced voice recognition.
  • Ensure the Amazon Alexa feature is available to activate on your vehicle. 

  1. Access your vehicle. 
  2. Ensure that your vehicle is on, running, in park, and in an open area.
  3. On your vehicle screen, select Settings.
  4. Tap Amazon Alexa.
  5. On the prompt:
    • Select Get Started for SYNC 4A vehicles.
    • Select Yes for SYNC 4 vehicles. 
  6. You will be presented with a QR code, which is for the Amazon login page.
  7. Scan the QR code using your mobile device, tablet, or computer. 
  8. For manual entry, use the site
  9. Log into your Amazon account.
  10. Enter the code provided on your SYNC screen.
  11. If a code does not appear on your vehicle, please contact Amazon for resolution assistance. 
  12. A confirmation screen will appear advising Alexa is now enabled.
  13. You will then have access to additional Amazon Alexa Settings on your vehicle. 

Additional Information

What are the vehicle requirements to use Alexa Built-in?
Where can I find Alexa Built-in subscription information?
How do I determine which Alexa features are available for my vehicle?