

BlueCruise* allows for true hands-free driving on 97% of controlled access highways in Canada and the United States in areas known as Blue Zones.
Learn answers to these frequently asked questions (FAQs) about BlueCruise below. For additional information, visit the BlueCruise homepage.
Select a link below to be taken to a specific section of the FAQs.
BlueCruise General FAQsBlueCruise Software Version UpdatesBlueCruise Data Privacy
Choose from the drop-down options below to learn more about BlueCruise.
What should I do if BlueCruise is not working in my vehicle?How do I use BlueCruise?How do I cancel my BlueCruise subscription?
*Available feature on select vehicles. BlueCruise requires an active plan or trial – see ford.com/bluecruise for details. Terms apply.
BlueCruise is a driver-assist feature and does not replace safe driving or driver’s attention, judgment, and need to control the vehicle. Only remove hands in a hands-free Blue Zone. Always watch the road and be prepared to resume control. See Owner’s Manual for details and limitations.
**The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.
†Available with BlueCruise 1.5 or higher; currently available on 2025 Mustang Mach-E and 2026 Explorer vehicles.
†4G/5G not available everywhere. Evolving technology/cellular networks/vehicle capability may limit or prevent functionality.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
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