How do I schedule Software Updates for my Ford?

Software Updates are delivered directly to your SYNC®* 4A- or SYNC 4-equipped vehicle via Wi-Fi** or through FordPass® Connect (modem). Some updates will happen in the background while you are driving. Non-drivable installations require your vehicle to be turned off for a short time. 

To ensure your vehicle is always up-to-date, you can set a recurring schedule, so updates can occur when you do not need to drive. 

Setting Up Software Updates

Important: Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).

Select your SYNC generation (gen) from the drop-down options below to learn how to schedule Software Updates. If your SYNC generation is not listed, it is not updated with Software Updates.

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Identifying Your Vehicle's SYNC Gen

Two resources to help you identify your vehicle's SYNC gen are the:

  • SYNC and Navigation Updates page. Either:

    • Enter your Vehicle Identification Number (VIN) and select Check for update.

    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC gen will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC gens that Ford has offered.

SYNC 4A

To schedule a Software Update with SYNC 4A:

  1. Tap the Vehicle icon on your vehicle's SYNC screen.
  2. Choose Settings.
  3. Select System Updates.
  4. Press Schedule Updates.
  5. Choose your preferred days and times.
  6. Press Save.

Notes: 

  • For updates that require your vehicle to be turned off, the door locks will remain as they were (locked or unlocked) when the update starts. Personal belongings should be removed from your vehicle or secured.
  • Connecting your vehicle to an external Wi-Fi can help download system updates faster. Learn how to connect to Wi-Fi.

SYNC 4

To schedule a Software Update with SYNC 4: 

  1. Tap Settings on your vehicle's SYNC screen.
  2. Choose System Updates
  3. Press Schedule Updates
  4. Select Schedule
  5. Choose your preferred day and time. 
  6. Press Save.

Notes:

  • For updates that require your vehicle to be turned off, the door locks will remain as they were (locked or unlocked) when the update starts. Personal belongings should be removed from your vehicle or secured prior to beginning the update.
  • Connecting your vehicle to an external Wi-Fi can help download system updates faster. Learn how to connect to Wi-Fi.

Additional Information

How do I view Software Update details?


Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device or proximity to an outside wireless hotspot. Wi-Fi is a registered trademark of the Wi-Fi Alliance.

FordPass Connect, (optional on select vehicles), the FordPass® App., and complimentary FordPass Connect Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass Connect Service excludes Bell Wi-Fi hotspot.
At purchase, the FordPass Connect modem is connected and sending vehicle data (e.g., diagnostics) to Ford. To disable, or for more information, see in-vehicle connectivity settings. Learn more at www.fordconnected.com.