How do I connect SYNC®* to a Wi-Fi** network?

Connecting to a Wi-Fi network with SYNC requires you to know the password of the network you are attempting to access and inputting it into the SYNC system.

Identifying Your Ford's SYNC Generation

 Two resources to help you identify your vehicle's SYNC generation are:

  • The SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or log in with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • The SYNC Visual Reference Guide, which has example images of each generation of SYNC.

Connecting SYNC to Wi-Fi

Select your SYNC generation from the drop-down options below. If your SYNC generation is not listed, it is not capable of connecting to a Wi-Fi network.

Important: Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).

SYNC 4A

To connect to a Wi-Fi network with SYNC 4A:

  1. Press the Home icon on your vehicle's SYNC screen.
  2. Tap Settings.
  3. Select Connectivity.
  4. Press Manage Wi-Fi Networks.
  5. Toggle System Wi-Fi to ON.
  6. Press View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  7. Select an available Wi-Fi network.
  8. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 4

To connect to a Wi-Fi network with SYNC 4:

  1. Press Settings on your vehicle's SYNC screen.
  2. Select Connectivity.
  3. Press Manage Wi-Fi Networks.
  4. Toggle System Wi-Fi to ON.
  5. Press View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  6. Select an available Wi-Fi network.
  7. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 3

To connect to a Wi-Fi network with SYNC 3:

  1. Press Settings. 
  2. Scroll to the right and select Wi-Fi & Hotspot.
  3. Select System Wi-Fi
  4. Toggle the Wi-Fi to On and select View Available Networks.
  5. Select a Wi-Fi network from the list of networks that display. 
  6. Enter the Wi-Fi network's password, if prompted. 

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

Additional Information

How do I pair my phone with SYNC?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device, or proximity to an outside wireless hotspot. Wi-Fi is a registered trademark of the Wi-Fi Alliance®.