Wear and Use

Learn about wear and use and be prepared when it's time to return your lease vehicle.

What is considered Excess Wear and Use?

Your lease vehicle is expected to be returned in good condition. However, Ford Credit allows for normal wear and use. The following chart provides detailed information about Excess Wear and Use. You can also refer to the wear and use guidelines mailed to you prior to lease-end or download our Wear and Use Guide.

 

If you purchased WearCare® your Excess Wear and Use charges will be waived up to $5,000 in most cases. See your WearCare® Addendum for details and exclusions on coverage.

wear-and-use-table

Damage 

Normal Wear and Use

Excess Wear and Use

Exterior body panel dings, dents and scratches

Up to three (3) per panel with a diameter up to 4 inches 

Four (4) or more per panel or any with diameter greater than 4 inches

Glass

No glass damage

All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses (headlights, taillights and markers)

Scratches and scuffs

Cracked or broken

Wheels

Scratches and gouges up to 6 inches

Scratches or gouges greater than 6 inches

Tires

No sidewall damage/plugs or exposed cords/belts

Any sidewall damage/plugs, exposed cords/belts or tires that are not an appropriate match for the vehicle

Interior burn holes

Up to two (2) per panel with diameter up to 1/8 inch

Three (3) or more per panel or any with diameter greater than 1/8 inch

Interior permanent stains

One (1) per panel up to 1/2 inch

Two (2) per panel or any greater than 1/2 inch

Interior cuts and tears

Up to two (2) per panel up to 1/2 inch

Three (3) or more per panel or any greater than 1/2 inch

wear-and-use-table

Damage 

Exterior body panel dings, dents and scratches

Normal Wear and Use

Up to three (3) per panel with a diameter up to 4 inches 

Excess Wear and Use

Four (4) or more per panel or any with diameter greater than 4 inches

Damage 

Glass

Normal Wear and Use

No glass damage

Excess Wear and Use

All glass damage is chargeable (even small cracks and chips can compromise safety)

Damage 

Lenses (headlights, taillights and markers)

Normal Wear and Use

Scratches and scuffs

Excess Wear and Use

Cracked or broken

Damage 

Wheels

Normal Wear and Use

Scratches and gouges up to 6 inches

Excess Wear and Use

Scratches or gouges greater than 6 inches

Damage 

Tires

Normal Wear and Use

No sidewall damage/plugs or exposed cords/belts

Excess Wear and Use

Any sidewall damage/plugs, exposed cords/belts or tires that are not an appropriate match for the vehicle

Damage 

Interior burn holes

Normal Wear and Use

Up to two (2) per panel with diameter up to 1/8 inch

Excess Wear and Use

Three (3) or more per panel or any with diameter greater than 1/8 inch

Damage 

Interior permanent stains

Normal Wear and Use

One (1) per panel up to 1/2 inch

Excess Wear and Use

Two (2) per panel or any greater than 1/2 inch

Damage 

Interior cuts and tears

Normal Wear and Use

Up to two (2) per panel up to 1/2 inch

Excess Wear and Use

Three (3) or more per panel or any greater than 1/2 inch


Refer to your Red Carpet Lease Agreement for more details about Excess Wear and Use, including:

  • Broken or missing parts (e.g., keys, head restraints, spare tire, charge cord on hybrid/electric vehicle)
  • Insufficient or poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not an appropriate match for the vehicle

To help avoid any Excess Wear and Use charges, we recommend necessary repairs be made prior to your vehicle return. Your Ford Dealer is there for you, should you have any needs or questions about necessary repairs.

Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for claim processing and repairs before you return your vehicle.
 

Excess Mileage

It is important to understand that if you return your vehicle and, the mileage exceeds the amount allowed under your lease, that you will be responsible for the excess miles driven. Please refer to your Red Carpet Lease Agreement for details about mileage allowance and excess mileage charges.
 

Disposition Fee

A Disposition Fee applies to returned vehicles, if disclosed on the Lease Agreement. Qualifying lease customers who purchase or lease a new Ford or Lincoln vehicle may be eligible for a waiver. See your dealer for details.