What do I do if I am having issues with Android Auto™*?

Select your issue from the ones below for instructions on how to remedy it.

SYNC®** 3

What do I do if Android Auto is not working with SYNC 3?
What do I do if I cannot hear a ringtone when receiving calls using Android Auto with SYNC 3?
What do I do if Android Auto is not showing after updating SYNC?

SYNC 4

What are some general troubleshooting steps if Android Auto is not working with SYNC 4?

SYNC 4A

What are some general troubleshooting steps if Android Auto is not working with SYNC 4A?

Additional Information

How do I activate Android Auto with SYNC?
Android Auto Frequently Asked Questions


*Android Auto is a trademark of Google LLC.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.