How do I stop a remote start request in FordPass®*?

If you selected to remote start using the FordPass App and would like to cancel your request, use the steps below.

Note: You can only cancel remote starts that were requested directly within the FordPass App. 

Canceling a Remote Start Request 

Select the option below that has your FordPass App experience listed for more details on how to stop a remote start in FordPass.

FordPass App 4.X Experience 

To stop your remote start in FordPass:

  1. Open the FordPass App. 
  2. Go to the Home screen.
  3. Press and hold the Stop button, allowing the white line to travel around the button's edge.

An alert will display for 10 seconds, confirming that your vehicle stopped successfully.

If you experience any issues, contact a Guide using the Account > Help options in FordPass.

FordPass App 5.X Experience 

To turn off your remote start in FordPass:

  1. Open the FordPass App. 
  2. Go to the Vehicle screen.
    • If connected to an Internal Combustion Engine (ICE) vehicle or Plug-In Hybrid Electric Vehicle (PHEV), slide the Start toggle to the far left of your screen. 
    • If connected to a Battery Electric Vehicle (BEV), tap the Fan button to stop.

The request will load and your vehicle status will change.

If you experience any issues, contact a Guide using the Account > Contact Help options in FordPass.

Additional Information 

How do I troubleshoot issues with my remote start?


*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.