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How do I set up or cancel automatic payments for my Ford Credit account?

The automatic payments service deducts the current amount due from your bank account, on the monthly due date.

To be effective for the next monthly payment, the account cannot have a previous payment due and enrollment must be completed before 9:00 p.m. ET, two or more business days prior to the due date.

NOTE: Any changes or cancellation to the service must be completed before 9:00 p.m. ET, two or more business days prior to the due date.

Debits will continue until the contract is paid in full or you request cancellation. If the due date falls on a non-business day, the debit will occur the next business day. If you choose to enroll in automatic payments, you must consent to receive paperless statements. However, you are welcome to view online statements at any time through the "Transaction History" section of Account Manager and the Ford Credit Mobile App.

You will receive an email confirmation of your enrollment in automatic payments.

Unfortunately, you cannot choose the automatic payment amount. The automatic payments service will deduct the invoiced amount on the monthly due date. If you want to make additional payments, you can select the Principal Only option within Account Manager or the Ford Credit Mobile App.
 

If signing in from the Ford Credit Mobile App

Enroll in Autopay:

  1. After signing into the mobile app, select “Turn On Automatic Payments”.
  2. Choose payment method to be used for autopay.
  3. If there is no bank account, you will need to add one.
  4. If there are two bank accounts added to the account and you want to use the bank account that is not the default one, select the bank account listed to view the other bank accounts available.
  5. Select the “Agree and Turn On” button.
  6. You will see the confirmation automatic payments are turned on, when your automatic payments will start, and what day of the month your payments will pull.
  7. Select the “Go to Home” button to return to the app’s home screen.
  8. On the home screen, you will see a green circle next to Manage Automatic Payments indicating the account is enrolled in autopay.
     

Cancel Autopay:

  1. After signing into the mobile app, select “Manage Automatic Payments”.
  2. Select “Cancel Payment Series”.
  3. You will be asked to confirm that you want to stop automatic payments. Select “Yes, Cancel” to cancel automatic payments.
  4. Selecting “Go Back” will keep the account enrolled in autopay.
  5. You will return to the mobile app home page and see the option to Turn On Automatic Payments, indicating the account is not enrolled in automatic payments. 

If signing in from Account Manager

Enroll in Autopay:

  1. Sign in to Account Manager.
  2. Select "Turn On" next to Automatic payments off. Then select "Set Up Autopay".
  3. If you have not already added a bank account, you will need to do this now by selecting the "Add New Bank Account" button.
  4. If there are two bank accounts added to the account and you want to use the bank account that is not the default one, select the drop-down option under payment method.
  5. Click on "Turn On Automatic Payments." You will receive a message confirming you have successfully enrolled in automatic payments and when the next automatic payment is scheduled.

Cancel Autopay:

  1. Sign in to Account Manager.
  2. Select "Manage" next to Automatic payments on.
  3. Select "Edit Automatic Payments" from the Automatic Payments page.
  4. Select "Turn Off Automatic Payments".
  5. Select "Yes, Turn Off" from the next pop-up message.
  6. You will receive a confirmation message, "You have successfully turned off automatic payments".

 

Additional Info

How do I add my new vehicle to my existing online account?

How do I make a principal-only payment?

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