SYNC^® with MyFord Touch^® can only hear you when it’s in Listening mode. If you speak while SYNC is speaking, it can’t hear you and won’t respond properly to your commands. Take turns for a successful voice session with SYNC.²⁷

• Pair your phone to SYNC and download your phonebook
• Connect media players to the media hub
• Familiarize yourself with the controls in your vehicle

1. Press the Voice button.


2. SYNC prompts you for your first command. When you hear the single tone and the 8-inch touchscreen shows Listening, speak the command in the direction of the microphone. <

   Don’t speak while you see the Paused icon in the status bar; SYNC can’t hear your commands unless it’s Listening.

3. Continue to give commands when prompted until the command sequence is complete.

   When the status bar displays a voice status message, the voice session is active, and you can speak when you see SYNC is Listening.

   When SYNC displays a Success or Failure message in the status bar, the voice session is over.

4. To start a new voice session, press Voice again.

Quick Tip

'What can I say?'

If you can’t remember the voice command you need, ask, “What can I say?” and a list of valid commands will display on the touchscreen. If you don't see the command you want, say “Next page” to display more commands.

Quick Tip

'Cancel'

If you’re stuck in a voice command "loop" and SYNC doesn’t understand anything you say, say "Cancel" to end the voice session. Then, press Voice to start a new session.