If one or more channels are not playing with SiriusXM®* 360L, verify you have an active subscription and follow the troubleshooting steps below.
Before troubleshooting, confirm your subscription is active.
If you have an active subscription and are experiencing an issue, select your symptom from the drop-down options below for troubleshooting steps.
What is SiriusXM 360L?How do I find my SYNC ESN?
*All SiriusXM services require a subscription, sold separately by SiriusXM after the trial period. Your SiriusXM service will automatically stop at the end of your trial unless you decide to subscribe. If you decide to continue service after the trial, the subscription plan chosen will automatically renew and be charged according to your chosen payment method at the then-current rates. Fees and taxes apply. See the SiriusXM Customer Agreement & Privacy Policy at www.siriusxm.com for full terms and how to cancel, which includes online methods, or calling 1-866-635-2349. Available in the 48 contiguous United States, D.C., and Puerto Rico (with coverage limits and capable receiver). Visit listenercare.siriusxm.com for the most current service area information. The availability of some services and features is subject to device capabilities and location restrictions. All fees, content, and features are subject to change. SiriusXM, Pandora, and all related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.
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