Why is my Remote Start not working in FordPass^®?

Before using the Remote Start feature of Vehicle Controls: 

• Your vehicle must have SYNC/FordPass Connect (embedded modem).
• Your vehicle must be added to the app. 
• Your vehicle must be activated.

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If your Remote Start is not functioning, please:

1. Ensure you are logged into FordPass with the correct Authorized Username.
2. Make sure your vehicle is not in Deep Sleep Mode.
3. Check your instrument cluster to see that Remote Start is turned “On".
   • Navigate to Settings > Vehicle > Remote Start > System.
   • Set Remote Start to “On".
4. Confirm the hood and trunk are closed.
5. Verify the Check Engine Light is off.
   • Check the app message center for Check Engine light notifications.
   • Check the vehicle dashboard for warning lights.
   • Resolve any Check Engine light concerns to be able to use Remote Start via FordPass.

For additional assistance, please contact a Guide.