Why is Remote Start not working in FordPass^®?

A few steps need to be taken for Remote Start will work with FordPass.

Before using the Remote Start feature:

• Your vehicle must have SYNC/FordPass Connect (embedded modem).
• Your vehicle must be added to the app. 
• Your vehicle must be activated.

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If your Remote Start is not functioning:

1. Ensure you are logged into FordPass with the correct authorized username.
2. Make sure your vehicle is not in Deep Sleep Mode.
3. Check your instrument cluster to see that Remote Start is turned “On".
   1. Navigate to Settings. 
   2. Tap Vehicle.
   3. Touch Remote Start.
   4. Select System.
   5. Set Remote Start to On.
4. Confirm the hood and trunk are closed.
5. Verify the Check Engine Light is off.
   • Check the app message center for Check Engine Light notifications.
   • Check the vehicle dashboard for warning lights.
   • Resolve any Check Engine Light concerns

For additional assistance, contact a Guide.