How do I activate my Ford vehicle if I receive a fleet activation prompt in FordPass®*?

In the event you attempt to activate your FordPass® Connect** modem and receive the Feature Unavailable pop-up for fleet vehicles, please contact a Guide for additional assistance.

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**FordPass Connect (optional on select vehicles), the FordPass App, and Complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected services exclude Wi-Fi hotspot.