Why does my Ford show the "No Key Detected" message when using Phone As A Key™*?

The "No Key Detected" message means your vehicle is not detecting your phone within the interior cabin (inside your vehicle). Use the steps below to troubleshoot. 

Troubleshooting the No Key Detected Message 

  1. Move your phone closer to the center of the vehicle near the cup holder or center console (e.g. armrest area).
  2. If that does not work, close the FordPass®** App and then reopen it.
  3. Turn your phone's Bluetooth® off and then back on.

Further Troubleshooting Options

If you are experiencing other issues, visit the FordPass Troubleshooting topic folder for additional support. 

Additional Information

What are some basic tips for using Phone As A Key?

*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

**FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.