How to set my Preferred Dealer in the FordPass®* App?

Setting a Preferred Dealership allows you to conveniently interact with your Ford Dealership. You can schedule your next service, find directions, access contact information, and view hours of operation. 

You must have a ​​vehicle added​​ to FordPass before you can set a preferred dealership. 

  1. Navigate to the Vehicle landing page.
  2. Tap Find a Dealer.
  3. You will be routed to the Map screen.
  4. Choose a Dealer from the app search or you can manually search using the Going somewhere field.
  5. Select the pin of the Dealer you want to review by clicking on the pin directly or by swiping through the smart cards that appear below.
  6. Click on the smart card to access the Dealers information.
  7. Tap the heart icon next to Set Preferred.
  8. A prompt will appear for you to confirm your selection.
    • Select Yes - to make the change.
    • Select No - to select another Dealer. 
  9. Once your selection is complete, navigate back to the Vehicle landing page. 
  10. Your Preferred Dealership should display.

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.