How To Remove Your Truck Bed Camera

Removing Truck Bed Camera From Your Truck:

Take the following steps if you need to remove your Truck Bed Camera for any reason.

Note: The Truck Bed Camera is mounted with double-sided, permanent mounting tape that is resistant to brute force. The key to removing this adhesive is slow, light pressure.

1. Start by Freeing an Edge of the Tape
   • We recommend using dental floss or fishing line under the tape to free an edge of the tape. You may also use the provided trim tool, a plastic scraper, or a razor blade to separate a section of adhesive.
2. Slowly Pull Your Truck Bed Camera Away From the Freed Edge
   • It’s important to patiently and carefully pull back your Truck Bed Camera with constant light pressure.
   • If you pull too fast, the adhesive will resist, making it hard to pull off. Pulling too hard or fast could also cause the tape to tear, leaving more residue on your window.
3. Separate the Camera From the Adhesive Completely
   If you are having difficulty pulling off your camera, we recommend separating the camera from the adhesive completely.
   • Wearing gloves may be useful to protect your fingers during this process.
   • Use 12–18" length of dental floss or fishing line to carefully saw back and forth between the camera and the window.
   • This sawing motion will cut through the foam in the tape and separate your camera from the rear window.
4. Remove Residual Adhesive
   To remove residual adhesive on the window:
   1. Separate a small section of the adhesive with your trim tool, a plastic scraper, or a razor blade, being careful not to scrape the defroster.
   2. Gently stretch the adhesive by pulling it backward with light pressure.
   3. This will make the tape elongate, causing it to lose its grip on the window, similar to a command strip.
   4. Continue this process gradually in sections, inching along the tape, repeating the pulling and lifting.

Tip: Do not apply too much pressure to the tape when removing it, as it could leave a lot of residue. You may also use rubbing alcohol or other adhesive removal products in small amounts to remove remaining residue. Apply it first to a cloth and gently rub the saturated cloth on the residue.

Removing the Truck Bed Camera from the Ford App:

You may need to unpair the Truck Bed Camera from your Ford app for various reasons, primarily to remove your personal data and disconnect the device from your account. This is often necessary when:

• Returning a leased vehicle
• Selling your vehicle
• Transferring a camera to a new vehicle
• Selling or returning the camera itself

What Happens When You Unpair a Truck Bed Camera?

• The camera will be disconnected from the app
• Associated Truck Bed Camera features, such as livestream, will be deactivated
• All notifications from that camera will cease
• All data related to that camera will be deleted

Steps to Unpair Your Device:

1. Navigate to Device Status:
   1. From the main screen of your Ford app, tap on the “Device status” option.
   2. This will take you to a screen displaying information such as the device’s serial number, battery level, connection status, and camera software version.
2. Initiate Unpairing:
   1. Scroll to the bottom of the “Device status” screen.
   2. Tap the “Unpair this device” button.
3. Confirm Unpairing:
   1. A confirmation pop-up titled “Unpair this device?” will appear.
   2. Read the message carefully: “Unpairing will disconnect the device from the app, deactivate your Truck Bed Camera, stop all notifications, and delete your data.”
   3. To proceed, tap “Unpair.”
   4. If you change your mind, tap “Cancel” to return to the Device Status screen without unpairing.
4. Wait for Processing:
   1. Once you confirm, the app will display an “Unpairing” message with “Please wait while we process your request.”
   2. The app will process your request to unpair the device.

Troubleshooting Unpairing Issues:

• “Cannot unpair. Try again.” message: If you receive a message indicating “Cannot unpair. Try again.” at the bottom of the screen, there might have been a temporary issue. Please try the unpairing process again from step 1.
• If the issue persists, please contact Ford customer support for further assistance.

Related Topics

Truck Bed Camera SupportConnecting Your Truck Bed Camera With the Ford AppTruck Bed Camera OverviewCharging Your Truck Bed CameraTruck Bed Camera FAQs