Connecting Your Truck Bed Camera With the Ford App

Get Connected

Now that you’ve installed your Truck Bed Camera, let’s get it connected to your Ford app.*

Step-by-Step Instructions

  1. Access Monitoring: On the home screen of the Ford app, under Location & security, select the Monitoring card.
  2. Add Camera: On the monitoring screen, you’ll see Truck bed live stream. Select Add camera.
  3. Activate Camera: On the Add a Ford Truck Bed Camera screen. If you already have a camera, select Activate camera. (If you don’t have one, you can choose Purchase camera.)
  4. Confirm Installation: The app will ask, Is your truck bed camera installed? If it is, and the hub LED lights are blinking, select Yes, activate camera. (If you need help with installation, you can choose No, help me install for instructions).
  5. Scan QR Code: You’ll be prompted to Scan QR Code. This step identifies and connects to your individual Truck Bed Camera. Once connected, the device will begin sharing its location and other data.
  6. Check Setup: The app will perform a Checking setup process, verifying:
    1. Network connectivity
    2. Battery level
    3. Cable connections
  7. Activate Live Stream: Once the setup checks are complete, select Activate live stream.
  8. Calibrate Camera: A Ford Truck Bed Camera live stream screen will appear with tips for optimal live stream calibration. Follow these tips:
    1. Keep the truck bed well lit.
    2. Ensure the camera area is clear.
    3. Ensure no one is visible.
    4. Close the tailgate. Choose Calibrate camera.
  9. Calibration and Activation Complete: After calibration, you’ll see a Calibration and activation complete message.
  10. Test Your Camera: Select Test your camera to ensure everything is working correctly.

Troubleshooting Connection Issues
If the app gets stuck on the Connect screen:

  • Close the app and restart it.
  • Ensure your Bluetooth® is on and attempt to connect again.
  • If connection problems persist, please contact Customer Support or call 866-861-0419.

The Bluetooth word mark is a trademark of Bluetooth SIG, Inc.

 

Related Topics

Truck Bed Camera Support
Truck Bed Camera Overview
Charging Your Truck Bed Camera
How to Remove Your Truck Bed Camera
Truck Bed Camera FAQs

*The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.