This Connected Service can give you peace of mind by helping keep an eye on your 2024 Ford F-150® truck for you, notifying you of suspicious activity, and helping with recovery if your vehicle is stolen.
Activate and manage Stolen Vehicle Services now.
Stay safe. We’ll walk you through the steps to get your vehicle back. See the step-by-step process.
We provide Theft Protection Alerts through the Ford app should someone unexpectedly impact, enter, or move your vehicle. This includes attempts to perform a Factory Reset of your vehicle from the in-vehicle screen. You will need to have push notifications enabled to receive these alerts.
Our agents are always available to help if your vehicle is stolen. They can provide the vehicle’s location to the police and answer any questions on your mind. Contact them through the Ford app. For general questions, you can reach us at 1-866-861-0420.
We keep your vehicle connected in the event of theft. This ensures that only the authorized users can override the vehicle’s connectivity settings, and we can continue to track its location.
Stolen Vehicle Services uses various sensors and systems on your vehicle to monitor and report activity around your vehicle. The service will notify you of unusual or unexpected activity through the Ford app.
In the event of theft, you can also use Ford app to report the theft and alert police. This service then uses your vehicle’s cellular data connection and the ability to receive Global Positioning Satellite (GPS) data to track your vehicle. (Tracking can be affected by the loss of these signals, the coverage in your area, or the vehicle's surroundings.)
If you happen to attempt a Factory Reset during the time your vehicle is stolen, you’ll notice the function is unavailable. That’s intentional — a Factory Reset would hinder recovery efforts. If you need to perform a reset for some reason, you can enable the reset function for one hour with the Ford app, although we recommend waiting until after your vehicle is recovered.
Your 2024 F-150 truck includes a one-year Stolen Vehicle Services plan. You can activate the service through the Connected Services tile in your Ford Account, no credit card required. If you haven’t already, you’ll first need to activate your modem in your vehicle through the Ford app. This feature is currently available on 2024 F-150 models, with the exception of F-150 Lightning®.
Activate and manage Stolen Vehicle Services now.
Once you’ve safely confirmed your vehicle is stolen:
Step 1 — Call the police
Step 2 — Call us at 866-861-0419
You can call us at this number or through the Ford app. We’ll take it from here:
Step 3 — Your vehicle is recovered and returned
These same steps can be found in this vehicle recovery checklist PDF if you’d like to print it out and take notes.
And at any time after you’ve activated the service, you can reach out to our dedicated Call Center 24/7 through the Ford app — go to Account > Stolen Vehicle Services > Call Us.
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*Available feature. Stolen Vehicle Services requires Ford app (subject to Ford App Terms), modem activation, and a Connected Service plan. Equipped Ford vehicles come with a one-year Stolen Vehicle Services trial from New Vehicle Warranty start date, after which purchase is required. Customer activation required. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Factory Reset and Customer Connectivity Settings are disabled while Stolen Vehicle Services is active. Requires mobile device push notifications.
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