Can I get help in an accident using the FordPass®* App?
If you are in an accident, the Collision Assistance feature is available in FordPass for additional support.
Getting Help After an Accident
- Ensure you are in safe location.
- Open the FordPass App.
- Navigate to the Service screen.
- Tap Collision Assistance.
- Select one of the following:
- Find Collision Center & Towing
- Locate a Ford Certified Collision Center
- Schedule Towing Service
- Get Rental & More: Contact a rental company, ride share apps, or call someone from your contacts.
- Find Collision Center & Towing
If you need additional assistance, contact a Guide or our Roadside Assistance** department.
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.
**Roadside Assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations.