How do I reset my Ford Connected Charge Station?

You have the option to reset your Ford Connected Charge Station in the event you sell it to another user or need to troubleshoot for performance issues. 

Before you start, ensure you have the Ford Charge Station Setup App downloaded to your mobile device and connected to the charge station you want to reset. 

  1. Open the Ford Charge Station Setup App. Note: If you have more than one charge station connected to the Setup App, you will need to select the one you wish to reset.
  2. Copy the charge station's Access Code. This will be entered in Step 6.

  1. Select Setup and Configuration

Ford Charge Station Setup App - Setup and Configuration page

  1. Tap RESET STATION.

Ford Charge Station Setup App - Reset Station option

  1. Select Begin Reset to confirm the reset.

Ford Charge Station Setup App - Reset Station confirmation

  1. Paste the Ford Connected Charge Station Access Code and tap Reset Station.

Ford Charge Station Setup App - Reset Station enter access code

Notes:

  • When the reset is complete, a confirmation screen will appear.
  • You can tap Start Setup to set up the charge station again if needed.

Start Setup Button

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Additional Topics

How do I lock and unlock my Ford Connected Charge Station?
How can I adjust the charge rate of my Ford Connected Charge Station?
How do I update the address associated with my Ford Connected Charge Station?