Ford Service and Maintenance

You can visit Frequently Asked Questions Regarding Takata Airbag Inflator Recalls to find answers to the most commonly asked questions about the Takata airbag recall. You can also enter your Vehicle Identification Number (VIN) to find information about whether your specific vehicle is part of the recall.

Call 911 if anyone needs emergency assistance. If everyone at the scene is safe, dial 1-800-241-3673 with your current location, your vehicle make, model, and color, your license plate number, and your Vehicle Identification Number (VIN), which you can find on the inside of your driver’s-side door.

Complimentary Ford Mobile Service^* lets you have eligible vehicle maintenance performed at your home or office by Ford‑trained technicians.

Complimentary Ford Pickup & Delivery^* allows your dealer to pick up your vehicle, complete service, and return it to you.

Ford Rewards is a loyalty program that helps you get the most out of owning and enjoying your Ford vehicle. Earn Points on every eligible Ford purchase and then redeem those Points ^* for rewards you want. Complete Tier Activities to move up to Bronze, Silver, and Blue Tier status and unlock even more member benefits. ^**

First, download the Ford app and set up an account using your email address. Purchase Ford, Motorcraft, or Omnicraft parts through the app or schedule service at a Ford or Quicklane Service Center through the app to begin earning 10 Points for every $1 spent.

Yes. You can receive maintenance at any Ford Dealer or Lincoln Retailer in the U.S., Canada, or Mexico.

Schedule service through your local Ford Dealer online, in the Ford app, or by calling your dealer directly. Refer to your vehicle's Owner's Manual and Maintenance Schedule for vehicle-specific information. Ford Mobile Service and Ford Pickup & Delivery^* are convenient and complimentary ways to service your vehicle without having to leave home.

Follow the maintenance schedule outlined in your Owner’s Manual, which accounts for your vehicle type and driving conditions.

Service completed at Ford Dealers or Lincoln Retailers is automatically saved in your Ford account and the Ford app. Records from other facilities can be added manually.

Your VIN can be found in the Ford app, your Ford account, on your vehicle (doorjamb or windshield), or on official documents like registration and insurance.

Start by checking your Owner’s Manual or Ford Support. If the issue persists, contact your Ford Dealer to schedule service.

Following your Owner’s Manual maintenance schedule helps keep your vehicle running reliably and protects your warranty coverage.

The Ford app lets you access vehicle information, service history, Roadside Assistance, and connected features.

You can check for open recalls and next steps on Ford Support using your VIN. This information is also available when you sign in to your Ford account and in the Ford app. We’ll also send you a letter in the mail to notify you.

Your warranty guide is provided with your new vehicle purchase. Digital or printed copies can also be obtained through our supplier, Helm Inc.
You can request one complimentary printed copy per Vehicle Identification Number (VIN), or you can purchase additional copies.

Yes. Failure to perform scheduled maintenance can affect warranty coverage for related components.

This plan covers routine inspections, preventive care, and replacement of select wear‑and‑use items.

Ford Protect Extended Service Plans offer coverage beyond your vehicle’s original warranty.