Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  SKU: M9448M50

                  $80.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  SKU: M1096KRA

                  $65.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer 0.350"

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer 0.350"

                  SKU: M8510A351

                  $60.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 FORD PERFORMANCE PARTS BY WARN® BRONCO WINCH COVER

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® BRONCO WINCH COVER

                  SKU: M1821WC

                  $95.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 8.8" Axle Bearing and Seal Kit

                  Mustang 2005-2014 8.8" Axle Bearing and Seal Kit

                  SKU: M1225B1

                  $60.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 289/302 High Volume Oil Pump

                  Ford Performance 289/302 High Volume Oil Pump

                  SKU: M6600D2

                  $70.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Aluminum Brake Proportioning Valve

                  Aluminum Brake Proportioning Valve

                  SKU: M2328C

                  $65.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance F-Series White/Red Windshield Banner

                  Ford Performance F-Series White/Red Windshield Banner

                  SKU: M1820WR

                  $65.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer

                  SKU: M8510D351

                  $70.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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