Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Focus-ST 2013-2018 Calibration, Spark Plus and Cold Air Intake

                  Focus-ST 2013-2018 Calibration, Spark Plus and Cold Air Intake

                  SKU: M9603AFSTA

                  $425.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

                  Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

                  SKU: M9603M8A

                  $825.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Mustang 2011-2020 5.0L Coyote Lash Adjuster Assembly Kit

                  Mustang 2011-2020 5.0L Coyote Lash Adjuster Assembly Kit

                  SKU: M6500M50

                  $415.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

                  Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

                  SKU: M9603M4

                  $550.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Ranger 2019 Air/Oil Separator

                  Ranger 2019 Air/Oil Separator

                  SKU: M6766R23

                  $305.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Performance Cooling Fan

                  Mustang 2005-2014 Performance Cooling Fan

                  SKU: M8C607MSVT

                  $405.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1993 347" Boss Short Block

                  Mustang 1964-1993 347" Boss Short Block

                  SKU: M6009347

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  SKU: M6026BOSS

                  $240.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 V6 Touring Mufflers

                  Mustang 2011-2014 V6 Touring Mufflers

                  SKU: M5230MV6CA

                  $955.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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