Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

Locking Fuel Plug

$30.00

Zinc Plated Wheel Lock Kit for Hidden Lugs

$70.00

Chrome Plated Wheel Lock Kit for Exposed Lugs

$70.00

Interior Light Kit

$315.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

Napier Sportz SUV Tent

$429.00

SUVs & Cars

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Hauling, towing, and off-roading.

Electric & Hybrid

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Accessories

Accessories

color

brand

price Range

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

Locking Fuel Plug

$30.00

Zinc Plated Wheel Lock Kit for Hidden Lugs

$70.00

Chrome Plated Wheel Lock Kit for Exposed Lugs

$70.00

Interior Light Kit

$315.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

Napier Sportz SUV Tent

$429.00