Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2023 Bronco® Sport
Bronco® Sport SUV Finds a Way
The Off-Road Hardware
There’s no such thing as the road less traveled.
1.5L EcoBoost® Engine
Travel in a Pack
Open Air. Open Road.
Leave Nothing Behind
Bring It With You
Pure. Simple. Iconic
Ready for This
Our Ultimate Base Camp
8.8-Inch Ground Clearance
Enhance Your Exploration
Navigate New Horizons
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