How do I authorize another user in the FordPass®* App?

You can grant other users to have access to remote commands for your vehicle. When any additional user makes a request, you will receive a message in your Message Center.

Authorize Another FordPass User

Select your FordPass App experience for more details on how to approve a vehicle access request. 

FordPass App 4.X Experience

To approve vehicle activation access:

  1. Log in to the FordPass App. 
  2. Go to the Account screen.
  3. Scroll down and select the Message Center tile. 
  4. Locate and select the Vehicle Access Request message.  
  5. Choose one of the following options:
    • Tap Yes to grant the user access to commands. FordPass will require you to enter your Username and Password to authenticate the access request.
    • Tap No to reject the request. The denied user can request four more times after their first request. If the request is denied for all five requests, they will receive a Request Blocked message. 
  6. Tap Next to complete the request. 

If you experience any issues, contact us through Account > Help in your FordPass App. 

FordPass App 5.X Experience

To approve vehicle connection access:

  1. Log in to the FordPass App. 
  2. Tap Vehicle Details for the vehicle that has a pending request. 
  3. Select Access Requests.
    • To approve a request:
      1. Tap Accept. 
      2. Select Accept on the pop-up message to confirm the approval. 
    • To decline a request:
      1. Tap the X. 
      2. Select Decline on the pop-up message to confirm the denial. 

If you experience any issues, contact us through Account > Contact Help in your FordPass App. 

Additional Information

How do I connect to my FordPass Connect modem?
How do I request vehicle acess in FordPass?
Why does my FordPass modem activation status show as pending? 

*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.