How do I use In-Vehicle Voice Feedback with SYNC®* 4A?

You can share voice feedback through SYNC 4A about your vehicle using the steps below.

Note: Your vehicle must be equipped with SYNC 4A. Refer to SYNC and Navigation Updates page or SYNC Visual Reference Guide to see which generation of SYNC your vehicle is equipped with.

  1. Tap Settings on your vehicle's SYNC screen. 
  2. Press General
  3. Touch Record Feedback. You will hear an audio prompt that says, “Record any likes, dislikes, or suggestions about experiences with your vehicle, and then select Send.”

    Note: If the "Record Feedback" text is gray instead of black, enable your vehicle's Connectivity Settings.
  4. Select Record. The status bar will climb to show recording is in progress. You have 45 seconds to submit a recording.
  • If you tap Send, the audio prompt says “Thank you. Your feedback was sent.”
  • If you press Cancel, the audio prompt says “No feedback was sent.”

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.