How do I download my phonebook to SYNC®* 4A?

  1. Pair your phone with SYNC.
  2. Tap the Phone button on your vehicle's SYNC screen to access the Phone Menu.
  3. Use the Arrow buttons to scroll until Phone Settings displays.
  4. Press OK.
  5. Use the Arrow buttons to scroll until Phonebook pref. displays.
  6. Tap OK
  7. Press the OK button to select Auto-Download.
  8. checkmark will appear in the box next to it, indicating that this feature had been enabled.
  9. Use the Arrow buttons to scroll down and select Download Now.
  10. Tap OK. "Phonebook Downloading" will display.

When the download is finished, "Phonebook Downloaded" will display.

Note: You can download up to 2,000 entries. The process can take a few minutes, depending on the number of contacts.


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.