How do I add a personalized image to my SYNC®* 4A profile?

To add personalized profile images to your profile in SYNC 4A from your Android™** or iOS®*** device:

  1. Add an image to a contact on your device.
    1. Add a contact to your device or use an existing one.
      Note: Make sure there is a phone number associated with the contact.
    2. Press Edit in the contact and add an image or avatar.
    3. Save the changes.

Note: These are general steps. For specific information, refer to your phone's user manual or contact your phone provider. 

  1. Pair your device to SYNC
    Note: If you add an image to your device after it is paired, you will need to manually redownload the phonebook.

  2. Create your profile in SYNC:

    1. Press the Home icon.
    2. Navigate to Settings.
    3. Select Personal Profiles.
    4. Press Create Profile.
      Create Profile button on Personal Profiles screen of SYNC 4A
  3. Choose a name for your profile.

  4. Set a profile photo.

    1. Select the profile image you saved to your device in Step 1.
    2. Click Continue.
      Set a Profile Photo screen in SYNC 4A

6. You will need to disable Apple CarPlay® or disable Android Auto for the image to work.

You have successfully added an image to your SYNC 4A profile.

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*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Android and Android Auto are trademarks of Google LLC.

***iOS and Apple CarPlay are trademarks of Apple Inc., registered in the U.S. and other countries.