How do I activate my SYNC®* 4 Connected Navigation trial?

To set up your SYNC 4 Connected Navigation trial, download the FordPass™ App and activate FordPass™ Connect (modem). 

You will be automatically enrolled into the Connected Navigation trial once the modem is activated. 

  1. Download the FordPass App on the App Store® or Google Play™.      
    App Store      Google Play
  2. Log in to the FordPass App using your existing Ford Account username and password or create an account.
  3. Press the + sign to add your FordPass Connect-equipped vehicle to the FordPass App.
  4. Scan or type in your VIN.
  5. Select Activate Vehicle.
  6. Go to your vehicle and start the engine.  
  7. Follow the prompts on your vehicle's SYNC screen to activate the modem.

Note: The Connected Navigation trial starts on the vehicle's warranty start date (not the date the modem is activated).

Additional Topics

How do I renew my SYNC 4 Connected Navigation services?
What are SYNC 4 Connected Navigation options?


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Service excludes Wi-Fi hotspot.

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