How do I activate my Connected Navigation* trial?

To set up your Connected Navigation trial, download the FordPass®** App and activate FordPass® Connect*** (modem). 

You will be automatically enrolled into the Connected Navigation trial once the modem is activated. 

  1. Download the FordPass App on the App Store®**** or Google Play™.      
    App Store      Google Play
  2. Log in to the FordPass App using your existing Ford Account username and password or create an account.
  3. Press the + sign to add your FordPass Connect-equipped vehicle to the FordPass App.
  4. Scan or type in your VIN.
  5. Select Activate Vehicle.
  6. Go to your vehicle and start the engine.  
  7. Follow the prompts on your vehicle's SYNC screen to activate the modem.

Note: The Connected Navigation trial starts on the vehicle's warranty start date (not the date the modem is activated).

Additional Information

How do I renew my Connected Navigation?
What are the Connected Navigation options?


*Connected Navigation: Navigation services require SYNC® 4 and FordPass Connect (optional on select vehicles), complimentary Connected Service and the FordPass app (see FordPass Terms for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. Annual service contract is required for connected navigation services.

Connected Built-In Navigation: Navigation services require SYNC® 4 and FordPass Connect (optional on select vehicles), complimentary Connected Service and the FordPass app (see FordPass Terms for details). Eligible vehicles receive a complimentary 3-year trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. After the complimentary trial, the connected navigation service will terminate, and the system will revert to embedded offline navigation.

**The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

***FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Service excludes Wi-Fi hotspot.

****App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.