How do I disable Apple CarPlay®* with SYNC®**?

To disable Apple CarPlay using your vehicle's SYNC system, confirm which SYNC generation you have using the resources below, then select the appropriate drop-down menu.

Identifying Your Vehicle's SYNC Generation

 There are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or Login with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Disabling Apple CarPlay


 To disable Apple CarPlay on your vehicle:

  1. Tap the Home icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Tap Phone List.
  4. Press Disable Apple CarPlay.
    Disable Apple CarPlay option on Settings screen of SYNC 4A

When Apple CarPlay is disabled, your in-vehicle screen will look like the following image.
Settings screen without Apple CarPlay in SYNC 4A


To disable Apple CarPlay:

  1. Tap Settings on your vehicle's SYNC screen. 
  2. Tap on the Phone List setting.
  3. Select your phone from the list of devices.
  4. Tap on Disable

Note: Apple CarPlay may need to be disabled in order to use some FordPass®*** App functions.


To disable Apple CarPlay:

  1. Select Settings on your vehicle's SYNC 3 screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Choose your phone from the list of devices.
  4. Select the drop-down arrow and press Disable to disconnect.

Apple CarPlay will be disabled and normal SYNC functionality will resume.

*Requires phone with active data service and compatible software. SYNC does not control third-party products while in use. Third parties are solely responsible for their respective functionality.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

***The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.