2013—2019 Ford Fusion® and Edge® Safety Recall

Electronic key fob for a Ford vehicle

Recall Reference Number: 23S12

The safety of you and your passengers is key to every vehicle we build. That is why we’ve issued a recall for some 2013—2019 Ford Fusion,® Mondeo® and Edge® models.

The front brake hoses on certain models could develop a leak, resulting in “softer” braking and longer stopping distance.

If your vehicle is affected, you will be notified by mail to take it to a Ford Dealer or Lincoln Retailer to have both front brake hoses replaced for free. We will also modify the ride-height sensor if equipped. You can see if your vehicle is included by entering your Vehicle Identification Number (VIN) here.

You can book an appointment online with participating dealers, in your FordPass® App or contact your local Ford Dealer.

Keeping drivers and passengers secure is a top priority at Ford. For questions or concerns about safety recall 23S12, please call us at 1-866-436-7332. A Ford Recall team member will be happy to assist you.

As always, thank you for being a Ford owner.

 

Frequently Asked Questions

What is the issue tied to this recall?

Customers in certain 2013—2019 Ford Fusion, Mondeo and Edge models may experience an increase in pedal travel due to a brake hose rupture and brake fluid loss.

What is the cause of the issue?

Significant steering and suspension on the brake hose could cause it to rupture, causing a leak.

Will I still be able to engage the brakes?

Yes. These vehicles are equipped with two isolated brake circuits, allowing the vehicle to be stopped safely if one circuit is leaking.

What is the expected repair?

Dealers will replace both front brake hoses and modify hose routing/ride-height sensor if equipped.

Can customers tell if they need to contact the dealership immediately?

Yes. The brake fluid warning indicator light will illuminate.

When will you notify customers?

We will begin notifying customers by mail sometime in April of 2023. Replacement parts are expected to be available sometime this coming summer.

Will there be a charge to customers?

No.

What is the reference number for this recall?

The reference number is 23S12.

 

RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.

FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at fleet.ford.com. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.

HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.