Recall Reference Number: 23S12
The safety of you and your passengers is key to every vehicle we build. That is why we’ve issued a recall for some 2013—2019 Ford Fusion,® Mondeo® and Edge® models.
The front brake hoses on certain models could develop a leak, resulting in “softer” braking and longer stopping distance.
If your vehicle is affected, you will be notified by mail to take it to a Ford Dealer or Lincoln Retailer to have both front brake hoses replaced for free. We will also modify the ride-height sensor if equipped. You can see if your vehicle is included by entering your Vehicle Identification Number (VIN) here.
You can book an appointment online with participating dealers, in your Ford app or contact your local Ford Dealer.
Keeping drivers and passengers secure is a top priority at Ford. For questions or concerns about safety recall 23S12, please call us at 1-866-436-7332. A Ford Recall team member will be happy to assist you.
As always, thank you for being a Ford owner.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
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