How do I schedule a Guided Virtual Tour for my Ford vehicle?

If you recently purchased a select 2021 model year or newer vehicle, you can schedule your one-on-one live video virtual tour with a Ford vehicle expert on the Ford Support site.

Note: The link is also in the email you received about the Guided Virtual Tour.

To schedule a Guided Virtual Tour:

1. Log in to your Ford account.  
2. Select Discover Your Ford.
3. Choose New Appointment.
4. Select your preferred appointment time.
   
   Notes:
   • The appointment will automatically be set up 24 hours or more in the future at the earliest time that is available. You can choose a different day or time if you prefer.
   • You will not be offered an appointment that is earlier than 24 hours from the current time. Dates and times that are unavailable will be grayed out.
      
5. Choose Confirm.
6. Select the plus sign (+) next to any of the topics you would like to discuss during the appointment.
7. Choose Next.
8. Enter your name, email address, and mobile number in the applicable fields.
9. Select a preferred communication method under Send Me Reminders.
10. Choose Next. The screen should display "Your appointment is confirmed."
11. Select Done to complete your appointment. Your appointment is scheduled, and you should receive a confirmation email shortly.
    
    Note: You can select Modify Appointment to go back and change your appointment if needed.

For more information, visit the Guided Virtual Tour page.