How do I reset my password for FordPass®*?

If you forgot your password and need to reset it, access the FordPass Log In screen by logging out (if you are currently logged in) and complete the steps below. 

  1. Select Sign In on the log in screen.
  2. Tap Forgot Password?.
  3. Enter your email address in the Enter Username field.
  4. Tap Request Email.
  5. Go to your email account and locate the reset email.
  6. Open the email and select Change Password.
    Note: There should be a link out to your web browser.
  7. Enter your new password in the Enter New Password field.
  8. Confirm your new password in the Confirm Password field.
  9. Tap Change Password


  • If your reset is successful, you will receive a Password Update Confirmation screen and email notification. 
  • Once your password is changed, you can log back into FordPass with your new password. 
  • If you are unable to reset your password or experience issues while resetting, please contact a Guide for additional assistance. 

Additional Information

I know my password, how do I change it in FordPass?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.