TROUBLESHOOTING
FordPass Feature Removal Frequently Asked Questions (FAQs)
FP - Recall Button Not Working
How do I resolve FordPass App issues?
How do I troubleshoot issues with adding my license plate number to the FordPass App?
How do I troubleshoot issues with downloading the FordPass App?
How do I troubleshoot my Phone As a Key Backup Start Passcode?
How do I troubleshoot vehicle location issues with the FordPass App?
How long will it take the Oil Life Reset to be represented within FordPass?
Scheduled Remote Start Troubleshooting
What do I do if I am unable to login to the FordPass App?
What do I do if I'm at a charge station and the FordPass App is down?
What do I do if my vehicle is not showing in the FordPass App?
What do I do if the FordPass App is not responsive?
What should I do if I received a pairing failed message for Phone As A Key?
Why am I unable to contact a Guide?
Why am I unable to load FordPass to my device?
Why are my doors not locking and unlocking with FordPass?
Why can't I accept the FordPass terms and conditions?
Why do Fordpass Remote Commands work intermittently on my 2021 F-150?
Why does my Ford vehicle enter Deep Sleep mode?
Why does the app say I have a message, but nothing appears?
Why does the app say my VIN is already associated with one of my vehicles?
Why does the app say something is not right?
Why is My Activation in Progress?
Why is my activation pending in FordPass?
Why is my battery draining so quickly?
