TROUBLESHOOTING
FordPass Feature Removal Frequently Asked Questions (FAQs)
How do I activate my Ford vehicle if I receive a fleet activation prompt in FordPass?
How do I resolve FordPass App issues?
How do I troubleshoot issues with adding my license plate number to the FordPass App?
How do I troubleshoot issues with downloading the FordPass App?
How do I troubleshoot my Phone As a Key Backup Start Passcode?
How do I troubleshoot my smartwatch with FordPass?
How do I troubleshoot the Power My Trip feature for my Ford vehicle?
How do I troubleshoot the Trailer Light Check feature for my Ford?
How do I troubleshoot vehicle location issues with the FordPass App?
I am having trouble resetting my password in the app. Is there another process?
What do I do if I am unable to login to the FordPass App?
What do I do if I'm at a charge station and the FordPass App is down?
What do I do if my vehicle is not showing in the FordPass App?
What do I do if the FordPass App is not responsive?
What happens if I lose my device and FordPass is active?
What should I do if I received a pairing failed message for Phone As A Key?
Why am I unable to contact a Guide?
Why am I unable to load FordPass to my device?
Why are my doors not locking and unlocking with FordPass?
Why are my Scheduled Remote Starts not working?
Why can't I accept the FordPass terms and conditions?
Why do Fordpass Remote Commands work intermittently on my 2021 F-150?
Why does my Ford vehicle enter Deep Sleep mode?
Why does the app say I have a message, but nothing appears?
Why does the app say my VIN is already associated with one of my vehicles?
Why does the app say something is not right?
Why is My Activation in Progress?
Why is my activation pending in FordPass?
