What do I do if I am unable to set up a new Phone As A Key™* after uninstalling and reinstalling the FordPass** App?

  1. Remove the Phone As A Key that was previously associated with your phone in the FordPass App or reset Phone As A Key from your vehicle.
  2. Program a new Phone As A Key.

Back to Phone As A Key troubleshooting main page


*Available on select vehicles. Requires feature activation. Not compatible with all smartphones.

**The FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.