Why is my eWID Deactivation Pending?

If you selected to complete a User Reset on your Enterprise Wired-In Device (eWID), your screen will display Deactivation Pending until the process is complete.

If you need additional support, contact us through Account > Help within the FordPass^®* App. 

Additional Information

How do I activate eWID?
Which vehicles are compatible with eWID?
How do I manage eWID Vehicle Connectivity Settings?
What is an eWID device?
How do I reset an eWID device?

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*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.