How do I reset my eWID device using FordPass®*?

A User Reset deletes all users and restores the vehicle to factory settings for any Enterprise Wired-In Device (eWID). 

Perform an eWID User Reset

  1. Log in to the FordPass App.
  2. Navigate to the Home screen.
  3. Select Vehicle Details.
  4. Scroll to the bottom and select User Reset.
  5. Start your vehicle.
  6. Ensure that your vehicle is running, in park and in a well-ventilated area.
  7. Enter the odometer reading on the app.
  8. Select your vehicle's unit of measurement.
  9. Tap on Perform User Reset.
  10. Select Continue. You should receive a Deactivation Pending message. 
  11. Tap Continue on the Deactivation in Progress pop-up prompt. 

Once the reset is complete, FordPass will display the "Activate Vehicle" option. 

Additional Information

How do I activate my eWID device?
Why is my eWID Deactivation Pending?
Which vehicles are compatible with eWID?
What is an eWID device?
How do I manage eWID Vehicle Connectivity Settings?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.