What are my Ford Customer Connectivity Settings?

Customer Connectivity Settings lets your vehicle’s modem communicate via the cloud network with the FordPass®* App. If any options are turned off, FordPass will not work and the following message appears: "Please enable in-vehicle connectivity settings to access the feature."

SYNC®** Connectivity Settings


When you activate your FordPass® Connect*** modem, your Vehicle Connectivity is enabled, and everything under Privacy Settings is turned On (toggled to the right).

  • Vehicle Connectivity 
  • Share Vehicle Data
  • Share Vehicle Location
  • Share Vehicle Driving Data
  • Share Vehicle Analytics
  • Speech Recognition Feedback


When you activate your FordPass Connect modem, the following Connectivity Settings are available:

  • Vehicle Connectivity 
  • Location
  • Vehicle Data and Remote Control

Additional Information

How do I change my Connectivity Settings?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

***FordPass Connect (optional on select vehicles), the FordPass App, and Complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected services exclude Wi-Fi hotspot.