Missed vehicle screen prompts and disabled connectivity settings can result in a pending vehicle connection status in the Ford app*.
Important: If you need to add additional users, visit the Ford app vehicle invite topic.
Select your pending access scenario from the drop-down options below for further troubleshooting assistance.
If your troubleshooting is unsuccessful, contact Ford app support using the Account > Help options in the Ford app.
How do I invite another user to use the Ford app?
*The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.
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