Support>Ford Technology>Software Update Highlights>Alexa Built-In Software Update

Feature Spotlight: Alexa Built-In Software Update

Ford Software Update 3.X started in October 2023

What Alexa Built-In Does

Alexa Built-In* brings you help inside your vehicle and lets you easily get assistance with many activities simply by using your properly equipped available SYNC® 4 system with enhanced voice recognition. Go ahead and make a call, check the weather, interact with your smart-home devices, make a shopping list, ask for a joke — all from your vehicle. Plus, add available Ford Premium Connectivity and listen to music and podcasts too. Visit the Software Updates knowledge base to learn how to view your latest Ford Software Update details, or visit your FordPass® App or check in-vehicle settings for your latest software version.

Update History

Ford Software Update 3.X

Which Vehicles Are Receiving This Software Update

In version 3, the following vehicle models will receive Alexa Built-In:

  • 2021 Ford F-150® 
  • 2021 Ford Bronco®
  • 2021 Ford Mustang® Mach-E® 
  • 2021 Ford Edge®
  • 2021 Lincoln Nautilus®
  • 2022 Ford F-250®

What’s Included in This Software Update

The latest Ford Software Update** will soon place your favorite home digital assistant right inside your vehicle, ready to answer at the sound of your voice. With Alexa on board, you’ll soon feel more accomplished and in control of things while on the go.

What Alexa Built-In Does to Your Vehicle

Alexa comes included as an app on your vehicle touchscreen and lets you do just about anything you use Alexa for at home.

Experience Alexa base functions from day one with your complimentary three-year trial, or upgrade to Ford Premium Connectivity and get additional enhanced Alexa functions with your subscription.

Alexa base three-year complimentary trial example features:

  • Local Media Control
  • Phone Call
  • Navigation
  • Information
  • Vehicle Control
  • Personality
  • Weather
  • Traffic
  • Shopping
  • Smart-Home
  • Communications
  • Household Organization

Alexa with Ford Premium Connectivity example features:

  • Flash Briefings
  • Games
  • Streaming Music
  • Podcasts/Audiobooks
  • Long Form News

Where You Can Find Alexa Built-In in Your Vehicle

You’ll know it’s time to activate Alexa when the icon appears on your SYNC® 4/4A screen. Just click on the Alexa icon and follow the steps to register. Remember, your vehicle must have Enhanced Voice Recognition and an activated modem. And you’ll need an Amazon account, of course.

 

Additional Information

How to View Ford Software Update Details

Please note: This is a phased rollout. Not all customers will receive this update at the same time. Check the FordPass® App or your in-vehicle settings for your latest Software Updates.

*Eligible vehicles receiving Alexa Built-in via a Ford Software Update over the air, receive three years of complimentary access to Alexa Built-in, which begins upon completion of the software update. A 30-day complimentary trial of Ford Premium Connectivity begins upon completion of the software update. Access to Alexa Built-in requires an Amazon account, SYNC® 4 Technology with enhanced voice recognition (available on select vehicles), and FordPass® Connect activated through the FordPass App (see FordPass Terms for details). Some Alexa Built-in features require Ford Premium Connectivity service plan or Wi-Fi network. One-year complimentary service of Ford Premium Connectivity begins on the New Vehicle Warranty start date. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**FordPass® Connect, the FordPass® App., and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.