What do I do if I'm at a charge station other than Electrify America or EFACEC and it is not working with my Ford?

Contact FordPass Customer Service by pressing the Call button in the Help section of the FordPass™* App.

Additional Topics

What do I do if I'm at a charge station and the FordPass™* App is down?
What do I do if the BlueOval™ Charge Network is down and I need to charge my vehicle?
What do I do if I’m at a DC fast charger and it is not working with my vehicle?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply